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Champion smallA Kaodim Champion is a service provider who has demonstrated great service & professionalism.
Dew Homes Pte. Ltd.
(4.3)
74 Reviews

  • Mr Edwin Lim
  • 81 Ubi Avenue 4 #08-29 UB.One, 408830, SG
  • 201427849N

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About me

Refreshing Homes, Refreshing Lives.

DEW Homes was founded to provide reliable and hassle-free residential housekeeping and cleaning services to homes in Singapore. We understand the importance of living in a clean environment and how the beauty of a residence brings comfort and pride to home owners. In our little ways, DEW Homes refresh your homes and refresh your lives.

Our Values
Diligence - Besides general cleaning and ironing, our staff look out for opportunities to offer fine touches that will enhance the beauty of your residence.
Excellence - Our Home Care Staff will complete a 2-week training programme before any cleaning job is assigned to them. This ensures the quality of our cleaning services.
Well-Being - We develop and maintain a culture of care in the company by first taking care of our staff so that they will do likewise for our customers and the homes under their care.

Our Promise
We strive to always deliver more than expected. We keep your residence clean and beautiful so that you and your loved ones return to a refreshing home everyday.

My services

DEW Refresh (Regular Housekeeping Services)

DEW Refresh is a reliable and hassle-free regular residential housekeeping service in Singapore. Every week, your Home Care Staff visits for general cleaning, ironing and to offer fine touches to enhance the beauty of your residence. We maintain the quality of your living environment so that you always return to a refreshing home.

Quality - Our Home Care Staff complete a 2-week training programme when they join us. The training equips them with the necessary skills and positive attitude before taking up any cleaning job assignments.

Reliability - All our Home Care Staff and Supervisors are employees of DEW Homes Pte. Ltd.

Assurance - Our Supervisors make regular site visits to ensure the quality of the cleaning assignments and be the point of contact for customer support.

DEW Clean-Pack

DEW Clean-Pack consists of a wide range of cleaning chemicals selected to meet various residential and commercial cleaning needs. Our DEW Refresh customers will receive FREE long-term supply of the full set of cleaning chemicals worth S$43.90!

My achievements

Testimonials by DEW Homes' Customers
http://www.dewhomes.com.sg/testimonials/

Reviews & Rating

(5)

by Adelene - House Cleaning in Tampines West - 21 May 2018

fast replies to emails and messages, experienced cleaner using Dew-Homes brand cleaning products, pleasant transaction, will recommend, thank you.

(5)

by Marie Cormier - House Cleaning in One-north Residences - 19 May 2018

Dew Homes is very professional, really different from the other companies that I have booked so far. Cleaner arrived slightly early than the actual timing but we are fine with that. Cleaning was very very good and the cleaner was very polite. Happy to have finally found a good one after trying out so many. Will recommend Dew homes!

(5)

by Nolan Kuok - House Cleaning in Sembawang Mrt Station - 7 May 2018

I had a pleasant previous 1-month booking with cleaner Siti last year. This March, I engaged Dew Homes again and I’m utterly disappointed. The first part time cleaner used a single piece of Magic-clean to wipe my whole house- 2 rooms, living room, kitchen and spin the mop dry before mopping the floor. The entire house was so sticky after she left. I had about 25 pieces of clothing to be ironed and she only refilled the water in the iron once and most of the clothes were still crumpled after she had ironed them. After communicating with Edwin, he managed to get Siti for my bookings again. However, Siti took leave at the last min and changed my appointment 2 out of 3 times. Today’s experience was the worse. The part time cleaner came 20mins late, took 10mins to change, wore my Husband’s fabric/foam slippers to wash the toilet without permission, leaving the slippers soaking wet when she left, left the floor dusty, ironed half the clothes because “time is up”. She did not even have the courtesy to let me know that she did not finish her work. She took very frequent toilet breaks, saw her daydreaming several times while ironing. I am utterly utterly disappointed with this company. They have caused my family a lot of inconvenience by cancelling appointments at the last minute. And sending sloppy workers that required me to redo their work. I will definitely not recommend this company, especially their part timers to anybody.

(1)

by Sharon Pang - House Cleaning in Ang Mo Kio - 3 May 2018

Pleasant 1st experience on cleaning service by Pan Pan.

(5)

by Maggie - House Cleaning in Choa Chu Kang - 29 Mar 2018

Moe Moe is a very efficient and nice lady who cleaned diligently at my place.... satisfied with her cleaning😊 Diyaanah has been very friendly and prompt in replies so it has been a great pleasure liaising for the service request. Thank you both!

(5)

by Pearline Chen - House Cleaning in Bukit Panjang - 12 Feb 2018

Hi Pearline, we are delighted to receive yet another 5* star rating from a happy customer of Dew Homes! Your compliments for Diyaanah and Moe Moe are also much appreciated! Such affirmation is extremely important to us because at Dew Homes, nothing else is more important than delivering beyond what is expected from our customers. Thank you very much! Cheers!

by Dew Homes Pte. Ltd. - 12 Feb 2018

staff is very polite and fulfil all our cleaning requests. overall very good cleaning service.

(4)

by Denise Lim - House Cleaning in Sengkang West - 8 Feb 2018

Hi Denise, thank you for awarding Dew Homes with an excellent rating and such a positive review. Besides providing house cleaning service of good quality, our staff also take pride in their work and discharge their duties with professionalism to deliver a pleasant experience for all our customers. Thank you once again! :)

by Dew Homes Pte. Ltd. - 12 Feb 2018

We're satisfied with the service given. Before the actual cleaning, Ms Diyaanah tended to my numerous queries very well, responding efficiently and acceded to my requests. On the actual day, the two cleaners were slightly late (15min) but they did stay later to complete the time. They were friendly, professional and thorough. It's not an easy job but they were all smiles throughout and worked quickly without chatting too much. Our only concern was that even after providing the list of items to be done, the size of the flat, and photos of the condition of my flat, we were quoted 3 hours for 2 staff which was far too little for the work done. The staff did managed to get all the more important things done first so we're still ok with it.

(4)

by Petrina - House Cleaning in Simei - 2 Feb 2018

Hi Petrina, we are delighted to receive your excellent review! Aligned to the company's business philosophy, we at Dew Homes strive to provide reliable and hassle-free cleaning services. I am happy to know that Diyaanah displayed that in her discharge of customer service duties. It is also very encouraging to once again receive affirmation on the cleaning work quality and service attitude of our operations staff. We had quoted 3 hours by 2 staff according to your job request. Nevertheless, please feel free to get in touch with us should you require some additional help and I am sure we can work something out for you to perfect the job! Cheers!

by Dew Homes Pte. Ltd. - 5 Feb 2018

I commited to a fortnightly service package. But Diyaanah Rahman does not seem to understand what is fortnightly and mess up my schedule just before CNY. VERY DISAPPOINTED!

(1)

by Jennifer Leong - House Cleaning in Toa Payoh Central - 2 Feb 2018

Hi Jennifer, I have noted your comments and would like to offer the following explaination. Diyaanah had followed specific instructions from the company management to swop your session on 6 Feb with 13 Feb out of goodwill as 13 Feb is nearer to Chinese New Year. Based on my records, the request for the change was communicated to you although it could have been further elaborated to help you better understand rationale for the swop. Your subsequent request for both 6 and 13 Feb was also well noted. Even though the frequency would then become weekly instead of fortnightly, Diyaanah understood the need for an additional session just before Chinese New Year and began working on it immediately in order to meet your needs. Unfortunately, we received your email to terminate the services while working on the changes. Please trust that Dew Homes take your comments seriously and will spare no effort in improving our processes and service quality. I can be contacted directly at 9688 9686 should you need further assistance. Regards, Edwin Lim.

by Dew Homes Pte. Ltd. - 2 Feb 2018

First cleaning by Biak Menu was excellent. She is polite, diligent and completed all tasks within the time frame. Hope to see her back again. Service by Edwin was prompt and excellent too. Thumb Up !

(5)

by Alice - House Cleaning in Bedok Reservoir - 22 Nov 2017

Hi Alice, your kind compliments have been communicated to Biak Meng and she is motivated to do even better in the upcoming sessions. Please trust that due recognition will also be given to deserving staff. We at Dew Homes will continue to strive with diligence to provide more refreshing house cleaning experience for our customers! Cheers! Thank you!

by Dew Homes Pte. Ltd. - 12 Feb 2018